Embedding engagement
Tools and templates

Skills for community engagement

Use this list to identify your own skills/ development needs, or those of your team. You can also use this list to identify what skills are needed to deliver a particular project, and then can make sure that that you have included people with the necessary skills in the process.

  • Project management
  • Questionnaire design
  • Process mapping
  • Statistical analysis
  • Financial planning
  • Creative ability - "thinking out of the box"
  • Facilitation
  • Acting/role playing
  • Meeting management/chairing
  • Desk top publishing
  • Listening skills
  • Marketing
  • Working with groups
  • Written communication
  • Working with individuals
  • Press relations
  • Language skills
  • Communicating with diverse audiences
  • Data analysis
  • Database work
  • Analytical ability
  • Report writing
  • Service management and redesign
  • Presentation skills
  • Policy development and strategy
  • Risk management

Thinking about contracting out?

Consider the following list of activities which might be contracted out in themselves or might be part of a wider process. Think about the risks and opportunities associated with each in terms of the points raised above. What should you consider in contracting any of these elements out to an outside organisation?

Think about the list above again. If any of these elements of work are contracted out, what would you as the commissioner have to do to ensure the work was successfully managed and owned by your organisation?

And which elements of work from the list or your own project could you successfully handle and manage in house?

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social capital surveys